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Exhibitor FAQs

Exhibitor FAQs

Payment Deadlines

Exhibitor Manual

Move-In & Tear-Down Dates & Deadlines

Exhibit Hall Hours

Non-Compete Times

What comes with a standard booth?

Each linear booth is supplied with the following items: 8' high back drape; 3' high side rail drape; and 7"x 44" booth identification sign. Exhibit spaces are not carpeted. Island booths will only have back drape upon request and at the exhibitor's expense. If you have a corner booth, you may remove the side rails.

Information and forms for ordering additional accessories and other services are listed in the exhibitor manual.

Can I pay for my booth and sponsorships via credit card?

Currently we do not accept credit card payments; however, you may pay via check, ACH, or wire transfer. Instructions on how to send payment is located at the bottom of your invoice as well as the exhibit space contract.

How high can my booth be? Can I hang banners from the ceiling over my booth?

Booth display structures should follow the International Association for Exhibition and Events (IAEE) Guidelines. Height restrictions are as follows:

Linear booth: 8 feet (no hanging signs)
Island booth: 20 feet

Show Management permits only island booths to hang ceiling signs. Signs must be hung at a distance no greater than 20 feet from the floor to the top of the sign.

How do I order rental furnishings, electrical, internet, catering, etc.?

The exhibitor manual has information on ordering rental furnishings, electrical, and catering provided by NexxtShow.

How many badges do I receive? How do I register my company personnel?

Each exhibiting company receives 4 complimentary badges per 100 square feet.
Additional badges can be purchased via the registration system or registration form found in the exhibitor manual. Click here for a list of exhibitor registration types and details.

Who do I contact if I have more Registration or Hotel questions?

Customer Service can be reached from 9:00 am–5:00 pm ET Monday through Friday at 866-229-2386.

Who are the main vendors?

Our official Contractors are:
NexxtShow – general services contractor
Gravity AV – audio visual vendor
Experient – registration and housing provider
Interior Gardens – floral provider
Lincoln Security – security provider

When and how do I ship my materials?

You have two options for shipping your exhibit materials:

Ship in advance to the NexxtShow warehouse

or

Ship directly to the convention center

Certain restrictions apply. Shipping information is provided in the exhibitor manual.

Can I display literature about my company at your convention?

Exhibitors can display literature within their booth. It is not permitted to display literature in any additional locations. Some sponsorship opportunities may allow the distribution of literature.

Exhibit with us

Check the sponsorship menu for available sponsorship opportunities

Can I serve food in my booth?

Booth catering is permitted; however, popcorn and alcohol are prohibited in the exhibit hall. Catering Menus and order forms are available in the Official Contractors section. The exclusive provider of all food and beverage in The Indianapolis Convention Center will be listed in the exhibitor manual. Outside food and beverage are not allowed unless approved by the convention center. Bite-sized candies are allowed into the exhibit hall; however, cookies are not unless ordered through the exclusive provider.

How do I obtain an attendee mailing list?

Purchase a pre-show and/or post-show attendee mailing list (mailing address only) from Experient, the Academy's registration company. The list is for one-time use only. All mailings must be approved by the Academy. Information and the order form are located in the exhibitor manual.

How do I capture the attendee's information while visiting my booth?

Experient is the official lead retrieval contractor. Information and the order form for lead retrieval services are located in the exhibitor manual.

Where and when are future conferences being held?

2018 – Nashville, TN

2019 – Columbus, OH

2020 – St. Louis, MO