Tip of the Month
Blinding Your Administration Team and Physicians with Science
Those of us who work in large medical facilities often are frustrated with how to help our management team and physicians understand the workings of audiology and our needs in providing patient care. From the simplest thing of add-on testing to the need for additional equipment and staffing, we can be challenged to push our departments forward to cutting edge, best practice care for our patients.
The importance of data tracking of trend shifts or issues and the outcome on audiology staff and patient care can seem like a very overwhelming task. It begins with one step of stating the desired goal. If a decrease in add-on tests is the desired goal, then tracking the patients added on and reason over a course of time is needed. Once you have the core data, ask, what did that tell me? Did the data prevent you from providing other services? Did it limit your patient care?
Last but not least, was that add-on avoidable with better up front management? Coalesce this information into a simple and clear format to presentation. As the final step, clearly state the hopeful outcome and why it is important. Keep in mind the different perspectives that will be involved in changing the outcome and how they might view this in their own daily practice setting.